Privacy Policy

Introduction

Welcome to 63bd. We operate Bangladesh's trusted online casino and sports betting platform at https://63bd.bet. This Privacy Policy explains how 63bd collects, uses, discloses, and safeguards your personal information when you access or use our website, games, and related services.

By registering an account, accessing the 63bd platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This policy applies to all players and visitors from Bangladesh and elsewhere who use the 63bd website. We are committed to handling your data responsibly and transparently in accordance with applicable data protection principles.

1. Information We Collect

63bd collects personal information in several ways to provide you with a safe, secure, and seamless betting and gaming experience. The categories of information we collect are outlined below.

Account Registration Information

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and contact phone number
• Residential address (city, district, postal code) within Bangladesh
• Username and encrypted password credentials
• National ID or passport number for KYC verification purposes

Financial and Transaction Information

• Mobile financial account identifiers such as bKash and Nagad wallet numbers
• Deposit and withdrawal transaction history, amounts, and timestamps
• Bank account details where applicable (Dutch-Bangla Bank, BRAC Bank, City Bank)
• Bonus, free spin, and promotional credit records

Technical and Usage Information

• IP address, device type, operating system, and browser version
• Pages visited, games played, session duration, and click-path data
• Cookies, web beacons, and similar tracking technologies

2. How We Use Your Information

63bd uses the personal data we collect solely for legitimate operational and compliance purposes. We do not sell your personal information to third parties. The specific purposes for which we use your data include:

• To create and manage your 63bd player account and verify your identity
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• To provide customer support and resolve disputes or account queries
• To deliver personalized promotions, bonuses, and notifications relevant to your activity
• To monitor platform activity for fraud prevention, security threats, and responsible gaming compliance
• To comply with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations
• To improve platform performance, game offerings, and user experience through aggregated analytics

3. Information Sharing and Disclosure

63bd does not sell, rent, or trade your personal information. We may share your data with trusted third parties strictly under the following circumstances:

Payment Processors

To complete your financial transactions, we share necessary payment data with licensed mobile financial service providers including bKash and Nagad. These partners are contractually bound to protect your data and may not use it for any independent purpose.

Technology and Service Providers

We work with carefully vetted software and infrastructure providers (including game studios such as Pragmatic Play and Evolution Gaming) who may access limited technical or gameplay data solely to deliver their contracted services. All such providers are subject to strict confidentiality obligations.

Legal and Regulatory Obligations

63bd may disclose personal information if required to do so by applicable law, court order, or governmental authority. We may also share information where necessary to protect the rights, property, or safety of 63bd, our players, or the public.

Business Transfers

In the event of a merger, acquisition, or asset sale involving 63bd, your personal data may be transferred to the successor entity. We will notify affected users before any such transfer takes place and ensure equivalent privacy protections remain in force.

4. Cookies and Tracking Technologies

63bd uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather usage analytics. The types of cookies we use include:

• Essential cookies: required for core platform functionality such as login sessions and account security
• Preference cookies: store your language, display settings, and game filters between visits
• Analytics cookies: help us understand how players navigate the site and which features are most used
• Security cookies: detect suspicious activity, prevent fraudulent logins, and protect account integrity

Most web browsers allow you to control cookies through their settings. Please note that disabling essential cookies may impair your ability to use certain features of the 63bd platform, including logging in and accessing your account balance.

5. Data Security

63bd takes the security of your personal information seriously. We implement industry-standard measures including SSL encryption across all pages and data transmissions, encrypted storage of sensitive account data, and regular security audits to identify and address potential vulnerabilities.

While we make every effort to secure your data, no method of internet transmission or electronic storage is completely foolproof. In the unlikely event of a data breach that affects your rights, we will notify you promptly and take all necessary remedial steps.

6. Data Retention

63bd retains your personal information for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes outlined in this Privacy Policy. Account records, transaction logs, and KYC documentation are retained for a minimum period consistent with applicable legal and regulatory requirements.

When your data is no longer required, 63bd will securely delete or anonymise it in accordance with best-practice data disposal standards. You may request early deletion of your account and associated data by contacting our support team, subject to any overriding legal retention obligations.

7. Your Rights and Choices

As a 63bd user, you have the following rights regarding your personal information. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy.

• Right of access: request a copy of all personal data we hold about you
• Right to rectification: ask us to correct any inaccurate or incomplete information in your account
• Right to erasure: request deletion of your data, subject to legal retention requirements
• Right to restrict processing: ask us to limit how we use your data in specific circumstances
• Right to data portability: receive your data in a structured, commonly used, machine-readable format
• Right to withdraw consent: opt out of non-essential communications or data uses at any time

We will respond to all rights requests within a reasonable timeframe. Certain requests may be declined where they conflict with our legal obligations or would compromise the security or rights of other users.

8. Third-Party Payment Providers

63bd integrates with mobile financial services popular among Bangladeshi players, including bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, your transaction is processed through these independent providers, each of whom maintains their own privacy policies and data-handling practices.

We encourage you to review the privacy policies of any third-party payment provider you use in connection with 63bd. We are not responsible for the data practices of these independent services, but we only partner with providers who meet acceptable security and data-protection standards.

9. Protection of Minors

63bd is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 21. Registration on the 63bd platform is open only to persons who are 21 years of age or older. Age verification is a mandatory step during account creation and we may request supporting documentation at any time.

If we become aware that a person under 21 has provided us with personal information, we will promptly delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on 63bd, please contact us immediately at the email address listed in this policy.

10. Changes to This Privacy Policy

63bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 63bd platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 63bd handles your personal data, please do not hesitate to reach out to our support team. We are available 24/7 and committed to responding promptly.